FAQs
Find out everything you need to know about Pinot & Picasso.
Yes, All our NZ studios are open and operating under the Orange traffic light structure
– Masks to be worn, unless eating and drinking.
– Keep physically distanced wherever possible.
– If you have cold or flu symptoms, isolate immediately and call Healthline for advice about a test.
We ask that if you are unwell – please stay at home. We are happy to reschedule your tickets so you can attend at a later date. Please see rescheduling FAQs for more details.
In our studios we are taking the following steps to provide a safe, clean and enjoyable environment:
- Limiting guest numbers in studio to align with Physical Distancing practices
- Following Government recommendations on wearing face masks
- Providing hand sanitiser at main touch points within the studio
- Encouraging all guests and staff to wash their hands throughout the session
- Ensuring a thorough clean of all easels, surfaces and brushes before and after sessions
In case you had a few questions about what to expect at a night at Pinot & Picasso, please check out our FAQs below.
GENERAL
As New Zealand’s #1 Sip and Paint Experience, a night at Pinot & Picasso is extremely easy (just how we like it). Just pack your beverage, and we’ll sort the rest.
We provide seating, easel, paint brushes, paint, canvas’ and (probably most importantly) glassware for your favourite drop.
You’ll be guided step by step through your selected artwork by one of our experienced P&P hosts.
With a great soundtrack, expert instruction and a few sips of wine you’ll be moving closer to releasing your inner Picasso!
We encourage a safe approach to drinking alcohol, we love to have a glass of wine whilst we paint, but if you become intoxicated or arrive intoxicated you will be asked to leave the premises. This is to ensure the safety of guests and artists and to keep the focus on the Art not the drinking.
The price per seat includes everything you’ll need to create your masterpiece (except whatever you’ll be drinking).
You’ll have all the necessary equipment provided, including:
- A 16′ x 20′ blank canvas
- Acrylic paints
- Brushes
- Table easel
- Pinot & Picasso apron and
- Glassware for your beverages (most importantly)
All sessions include guidance from one of our artists to assist you in releasing your inner Picasso. The only thing you’ll need to bring is your favourite bottle of vino, some nibbles and your imagination.
Bookings are essential at Pinot & Picasso. We have extremely limited spots available, so booking in advance is more than necessary. We book out sometimes months in advance, so get in quick!
All participants in Pinot & Picasso public events must be 18 and over.
School Holiday events and private functions are a completely different kettle of fish (or bucket of paint). Any all-age events will be advertised accordingly.
SESSIONS
We recommend arriving at the studio 10 minutes before the session commences as to give you plenty of time to get comfortable, set-up, and get the wines flowing.
Estimated running time is between 2.5 – 3hrs.
We will always do our best to ensure that groups are placed together.
If you and your friends are booking separately, it’s best to arrive a little earlier to ensure we can seat your group together. We like to operate under the mantra ‘first in best dressed’ when it comes to seating in our studios.
If you have any other special requests please don’t be shy! We want everyone to have the best experience possible at Pinot and Picasso.
Reminder: If you book more than 8 people in a single transaction, we’ll happily throw in a 10% discount for your efforts!
Though we provide aprons to protect your clothes from paint, it’s best to wear something you don’t mind the idea of getting a little bit of paint on. Think comfortable!
Pinot & Picasso do not take responsibility for any damage to clothes due to paint stains. If you do happen to get some paint on your clothes, here are some helpful tips to removing it:
If wet, remove as much paint as possible while avoiding pressing the paint into the material. Flush the area with water and dab with a cloth, but don’t wipe. Mix up a 50/50 solution of water and detergent and gently work at the stain using a sponge. Launder in the washing machine as normal.
If dry, scrape off the bulk of the paint and using a stiff brush, work out some of the finer paint particles. Soak the area in a 50/50 solution of water and detergent for 20 minutes. Gently work at the stain using a sponge and launder as normal.
Always be sure to test a new removal method in an inconspicuous area first, and follow the manufacturers’ care instructions on your garments.
Not at all – we are a creative art studio after all!
We’re all about helping you release your inner Picasso. We like to think of our step-by-step instruction to be more of a guide, anyway.
Pinot & Picasso is BYO only! (exception is our Wellington CBD studio which you can purchase alcohol in the studio). We don’t sell any alcoholic drinks in studio, so it’s important to remember to bring your favourite bottle with you!
If you do happen to forget – we’ll be more than happy to point you in the right direction.
You betcha!
We strongly encourage everyone to have a little food to eat while they Sip and Paint! Bring yourself some nibbles, or let us do the hard work for you with one of our hand-crafted, locally sourced grazing boards courtesy of one of our catering partners.
*Excludes Wellington CBD Pinot & Picasso studio. Wine can be purchased in studio. limits apply – 1 x Bottle of Wine per person or 4 x bottles of beer.
PAYMENTS & BOOKING CHANGES
We understand that sometimes life gets in the way, which is why we’re happy to cancel or reschedule your booking for $25 non-negotiable fee* per transaction up to 48-hours before your scheduled session time.
If cancelling or rescheduling within that 48-hour window, a $25 non-negotiable fee* per ticket will be applied.
However, grazing boards cannot be rescheduled or cancelled within the 48-hour window. If you cancel or reschedule your session within this 48-hour window, the cost of your grazing board will be forfeited.
When rescheduling, you will need to choose your next most convenient session date that is available or we can provide a credit towards a future booking (minus the rebooking fee).
Important: We are very strict on ‘no shows’. If you don’t show up for the class, we’ll still charge you the full amount. We are unable to refund, reschedule or provide credit for a missed session.
*Unless you’ve purchased the Pinot Guarantee at time of booking.
*Pinot Guarantee cannot be used to reschedule/cancel after the session has already commenced.
6 or More Tickets Purchased
For bookings of 6+ tickets, there will be a $25 non-negotiable fee per ticket to cancel or reschedule at any time.
Private Functions
Private Function deposits are non-refundable.
If the full amount has been paid & there is more than 2 weeks before the session date, we can reschedule your private function to another date that is suitable for yourself & also the Pinot & Picasso studio.
We are unable to refund or reschedule private functions within the 2 weeks before your session date. The full amount will be forfeited. We hope this never has to happen.
Pinot Guarantee does not apply to Private Functions. If you have accidentally purchased it with your Private Function, we are more than happy to refund the Pinot Guarantee fee at your request.
Abso-bloody-lutely!
We strive to provide the best private event experience possible. Pinot & Picasso cater for all types of special occasions including:
- Birthdays
- Hen’s Nights
- Team Building
- Corporate Events
- Kitchen Teas
- Baby Showers
- Off-site pop up events
- Venue Partnerships
Find out more on our Function Enquiry Form. Once complete, your enquiry will be directed to your local studio.
Note: discount codes cannot be accepted for Private Function booking
Again, absolutely! We provide vouchers for $60, $120, $180 and $240 which can be credited towards an upcoming session at one of our studios*.
We don’t provide physical Gift Cards, but vouchers can be emailed to either the purchaser or the recipient at a time and date of your choosing. All gift cards are valid for 3 years from time of purchase.
Head over to www.pinotandpicasso.nz/gift-cards/ to purchase a voucher for your favourite studio!
*Please note that Gift Cards cannot be used for Grazing Board purchases.
In the rare event that a public session is cancelled, the ticket purchaser will be notified via email or text message no later than 24 hours prior to their session scheduled start time.
Ticket purchasers will be offered a reschedule to another upcoming sessions or credited the value of their purchase for future use.
Gift Vouchers are non-refundable and can only be used prior to their expiry date.
We understand that life gets the better of you sometimes – say hello to the Pinot Guarantee.
For just $4.95 per ticket the Pinot Guarantee:
- Provides you with the option to reschedule or cancel your tickets at any time.
- Allows you 1 free change before normal rebooking fees are incurred.
- Waives all $25 fees for rescheduling and cancelling tickets.
Exclusions:
- Doesn’t allow for grazing boards to be rescheduled or cancelled within 48-hours of the session commencing. The cost of the grazing boards will then be forfeited.
- Doesn’t apply to private functions.
- Doesn’t allow you to reschedule after the session has already commenced.
- Doesn’t apply to Gift Cards. If you do purchase Pinot Guarantee on a Gift Card, you can request a refund for the cost of the Pinot Guarantee.
For cancellations with the Pinot Guarantee, the full amount of your tickets minus the Pinot Guarantee cost will be refunded.
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